Booking & walk-ins
- We encourage everyone to reserve a court in advance.
- Walk-ins are welcome, subject to court availability.
- Your booking is confirmed only once the required payment has been completed.
Arrival & check-in
- Please register/check in upon arrival.
- Arrive early enough to prepare before your scheduled game.
- Court time begins and ends according to the reserved time slot.
Weather & unforeseen circumstances
Since The Paddle Co. is an outdoor facility:
- In the event of rain, severe weather, power interruptions, or other circumstances that prevent play, rebooking will be accommodated. Bookings are non-refundable.
- Rebooking due to unforeseen circumstances may be arranged by contacting The Paddle Co.
- Rebooking is subject to court availability.
Cancellations & rebooking
- Bookings cancelled due to personal changes or convenience are non-refundable.
- Rebooking requests may be considered subject to The Paddle Co.’s policies and court availability.
- Weather-related or facility-related interruptions will be handled separately under our unforeseen circumstances policy.
Proper attire
- Comfortable sports attire is required.
- Proper court shoes are recommended for safe play.
- Please avoid footwear that may damage the playing surface.
Food & drinks
- Food is not allowed inside the pickleball courts.
- Food and drinks may be enjoyed in designated areas.
- Outside food is allowed only in designated areas.
- Please practice CLAYGO (Clean As You Go).
No smoking / vaping
- Smoking and vaping are not permitted inside the courts or playing areas.
- A designated smoking area is available.
No pets
- To ensure safety and comfort of all guests, pets are not permitted on the courts or anywhere inside The Paddle Co. facility.
Children & minors
- Children must be supervised by a responsible adult at all times.
- Parents/guardians are responsible for ensuring that children follow facility and court guidelines.
Personal belongings
- Please keep your personal belongings secure.
- Do not leave valuables unattended.
- The Paddle Co. is not responsible for lost, stolen, or unattended items.
Respect the facility
- Please treat our courts, equipment, furniture, fixtures, and other facilities with care.
- Any intentional damage or misuse may be subject to corresponding charges.
Respect everyone
- Treat fellow players, staff, and guests with courtesy and respect.
- Harassment, aggressive behavior, fighting, or disruptive conduct will not be tolerated.
Court time
- Please respect your reserved playing time.
- Extensions are subject to availability.
- When another booking follows yours, please vacate the court promptly at the end of your session.
Clean as you go
- Dispose of trash properly.
- Clean up after yourself and your group.
- Please leave shared areas ready for the next guests.
Lost & found
- Please turn in any lost items found within the facility to our staff.
- If you lose an item, kindly approach our staff for assistance.
Follow staff instructions
- For everyone’s safety, guests are expected to follow reasonable instructions from The Paddle Co. staff.
- Management reserves the right to address situations that may compromise safety, facility operations, or the experience of other guests.